Privacy policy

This Privacy and Cookies Policy is intended to explain how Loja Saber Fazer collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.

Barbot e Bernardo Lda, headquartered at Rua da Aliança 112, Porto, with the NIF 516289250, responsible for the

website www.shop.saberfazer.org, undertakes to guarantee the privacy and protection of the personal data of customers and visitors, following all the legal and regulatory rules in force.

The Saber Fazer store acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and applicable data protection legislation, in all processes involving the processing of personal data. According to the GDPR, personal data is defined as: "Any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

We use various measures to guarantee the security of the information collected, the protection of the personal data collected, and to prevent unauthorized use, alteration or access, disclosure, loss or destruction.

As the owner of the data, the customer has the right to know what data has been collected and stored, as well as to change it in the customer area and ask the store to export or delete it.

THE DATA THAT IS COLLECTED

I. Customer registration or purchase

When registering or purchasing from the Saber Fazer store, the following data is collected: e-mail, name, address, postal code, town, telephone number and VAT number. The data collected through the customer's purchase process will be processed automatically and is used to process orders, such as dispatching orders or issuing invoices.

II. Newsletter

When subscribing to the Saber Fazer store newsletter, the following data is collected: name and e-mail address.

III. Contact form

The Saber Fazer store may also request personal data on contact forms,

such as name, e-mail address and other information provided by the visitor.

IV. Browsing the Saber Fazer store

Data related to browsing the store is also collected at all times. Examples of this type of data are device and browser information, network information and IP address.

Personal data is collected and processed for the following purposes

below:

Provision of service:

● Compliance with tax obligations;

● Dispatch of orders;

● Processing orders;

● Invoicing;

Resolving problems such as cancellation, return of products or

refund of the value of the products and/or service in accordance with the law in force;

● Customer support: clarification of doubts about products, the operation of the Saber Fazer

store or any other question requested by the customer;

WHEN DO WE COLLECT DATA?

Data is collected when you register as a customer in the Saber Fazer store, sign up for the newsletter, fill in the contact form, place an order or browse the store.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.

The customer can exercise any of these rights with the Saber Fazer store by submitting a request sent to the following address info@saberfazer.org. The customer can also lodge a complaint with the National Data Protection Commission (CNPD).

DATA SHARING

The Saber Fazer store does not transfer or sell any personal data to any other entity other than those necessary for the operation of the service. Nor will personal data be used for any other purpose without the data subject's consent. Any third party with which customer data may be shared is obliged to use it exclusively for the purpose of carrying out the proper functioning of its service on behalf of the Saber Fazer store.

The Saber Fazer store may also disclose personally identifiable information under special circumstances, such as in compliance with court orders requiring it or when certain actions violate the Terms and Conditions of business.

COOKIES

The Saber Fazer store uses cookies on the site. The cookies used do not collect information that identifies the visitor, but rather on how the visitor interacts with the store's website. The data collected is used for statistical purposes and to provide and improve the service and user experience.

WHAT TYPES OF COOKIES ARE USED?

Analytical Cookies: These are used to create and analyze statistics in order to improve the functioning of the website, without ever collecting personal information.

Third Party Cookies: These cookies are created from third party services such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website.

For any other question relating to the protection of your personal data or

about the cookies used, you can contact us at the following address: info@saberfazer.org.